Shipping Policy

 

1. Delivery Coverage

Delivery services are available to eligible residential and commercial addresses within Australia. Delivery availability may vary based on regional accessibility and standard carrier conditions.

2. Delivery Fees

All products are delivered free of charge within Australia. No additional delivery costs apply at checkout.

3. Order Cut-Off and Processing Time

Processing Cut-Off Time:

4. Estimated Delivery Timeframe

After dispatch, orders are generally delivered within 7–15 business days. Delivery times may vary depending on destination location, regional logistics conditions, or circumstances outside standard carrier control.

5. Delivery Updates and Tracking

Tracking details will be provided once your order has been dispatched. Customers can use this information to monitor shipment progress and delivery status.

6. Delivery Responsibility and Address Accuracy

Customers are responsible for ensuring all delivery information provided at checkout is accurate and complete. Ownership and responsibility for the order transfer upon confirmed delivery to the nominated address. Delivery issues resulting from incorrect or incomplete address details may affect successful delivery.

7. Taxes and Applicable Charges

All prices include applicable Australian taxes and statutory charges. No additional mandatory fees will be required at the time of delivery.

8. Contact Information

Address: APT BLK 4 TELOK BLANGAH CRESCENT #10-456, SINGAPORE 090004, SINGAPORE
Email: help@nestmylab.com
Phone: +65 (914) 95031
Service Hours: Monday to Friday, 9:30 am – 4:30 pm (AEST). Enquiries received outside these hours or on public holidays will be responded to on the next business day.

 

 

 

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